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1. What does the room rental fee include?
The room rental fee includes the use of tables, standard red conference chairs, set-up and general clean-up. The room rental fee is based on a four-hour event. This block of time is for the actual event. Caterers and vendors will be admitted to the venue space two hours prior to the event for setup. Clean-up must be completed within one hour after the event. The Event Manager must approve additional set-up/clean-up time.
2. When is the rental fee due?
Rooms will be reserved on a first-received basis with a signed contract and 50% deposit returned to the Event Manager. Room rental rates less than $500.00 are due in full. The remaining balance of the facility fee is due two weeks prior to the event. Room rental fees are subject to change; any price changes will not affect contracted clients.
3. What is your cancellation policy?
The room rental deposit is non-refundable. You must cancel your event at least 30 days in advance. If cancellations are made in less than 30 days, the client could incur the remaining room rental balance if the space is not re-rented. For reservations made less than 30 days in advance, the entire room rental charge is due and is non-refundable. *Note: The Samuel Riggs IV Alumni Center follows the University of Maryland inclement weather procedures. If event is canceled due to inclement weather, we will make every effort to reschedule for another date.
4. What are my payment options?
All bills are prepared by and payable to the University of Maryland Alumni Association. Payments may be made by check, Visa, MasterCard, American Express or Discover. Maryland sales tax will be added to all applicable charges. Those organizations that are exempt from Maryland Sales Tax must provide a copy of their Maryland Tax Exemption Certificate to the Event Manager at the time the reservation is made. There will be a $30 service fee for any returned checks.
5. Do you require a security deposit?
No, but in addition to the rental fee, a valid credit card is required to be kept on file with the Event Manager for any damages that may occur. The client will be notified within two weeks of the conclusion of the event if any damages occur.
6. Are any discounts offered?
Discounted rates are offered to current University of Maryland faculty, staff, and students. Please speak with an Event Manager for more information.
7. Does this facility require event insurance?
Yes, please refer to #13 under the Rental Policies and Procedures at www.riggs.umd.edu/rental.html. 8. Are priority reservations granted for campus groups?
Priority reservations are only given for activities, programs and meetings that are directly related to the development and maintenance of alumni programs of the Alumni Association of the University of Maryland. The periods surrounding all home football games, Homecoming, the Holiday Season, Maryland Day, Reunion Weekend, Leadership Conference, Alumni College and Commencement will be blocked out for use by the Alumni Association and released to others after the Alumni Association's schedule is completed. In general, these events are scheduled at least one year in advance.
9. What are your business hours? Should I schedule an appointment when I need to see an Event Manager?
The Samuel Riggs IV Alumni Center is open Monday-Friday from 8:30 a.m. - 5:00 p.m. The building is closed on Saturdays and Sundays for private events. Appointments are recommended, so we request that clients contact their Event Manager to schedule accordingly. Additional appointment hours are available by request.
10. What additional equipment is available for use?
Chivari or other special chairs, audio/visual aids, lecterns, LCD players, dance floors, staging and tenting etc. are all available for use. Rental equipment may be arranged through the Event Manager. Charges will be billed directly to the client.
11. Do I have to use a caterer from your list?
To ensure the success of your event, the Alumni Association has pre-screened a wide range of excellent local caterers that offer a range of cuisines. Riggs Alumni Center clients must contract directly with one of these required caterers for their food, non-alcoholic beverage, linen and china/service ware rental needs. Please visit our Required Catering List at www.riggs.umd.edu/caterers.html. 12. What event planning services do you offer?
At no additional fee, the Riggs Alumni Center staff offer event planning services should you need assistance. The Event Manager can arrange services and help you begin contact with preferred caterers and vendors.
13. What is your alcohol policy?
Our policy states that persons must be at least 21 years of age to possess or consume alcohol. Alcoholic beverages may not be sold or served to individuals who appear to be or are intoxicated. All alcoholic beverage services must be arranged through the Riggs Alumni Center. Please visit www.riggs.umd.edu/drinks.html to review our Alcohol Beverage Arrangement Options and Pricing. Bartenders should be contracted through your caterer. The Alumni Association assumes no responsibility for the improper and/or illegal consumption of alcoholic beverages during your rental at the Riggs Alumni Center. 14. Is there parking available for my guests?
Paid parking is available for guests at the Stadium Drive parking garage located next to the Samuel Riggs IV Alumni Center and Byrd Stadium. In addition, free surface parking is available in Lot 1 to guests Monday-Friday after 4:00 p.m. and on weekends, except during University of Maryland home football games. Go to www.umterps.com for sporting event schedules. Valet parking can be arranged, for a fee, for your event by an Event Manager. 15. Are there any restrictions for the facility use?
- The use of rice, confetti, birdseed or other similar related items including smoke, fog, colored water, and open burning candles are not allowed inside the center.
- Banners, signs, decorations, etc. may not be taped, glued or otherwise affixed to walls, floors, or columns and/or hung from light fixtures and ceilings. The Riggs Alumni Center can provide adequate directional signage for your event, at an additional cost.
- No Riggs Alumni Center property, fixtures or furnishings may be moved without specific approval of the Alumni Center staff.
- Food and/or non-alcoholic beverages must be provided by required caterers.
- The Riggs Alumni Center is a smoke-free environment. Smoking is permitted outdoors in designated areas only.
- Gambling of any kind is prohibited.
- No pets of any kind are allowed except those used by the disabled.
- Lost or misplaced items are not the responsibility of the Riggs Alumni Center.
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